At Pearlwilde, safeguarding your privacy is not only a legal obligation but also a fundamental expression of our respect for you as our customer. We take your trust seriously and are committed to maintaining transparency, accountability, and responsibility when handling your personal information. This Privacy Statement sets forth how Pearlwilde collects, uses, processes, and protects your data when you interact with our website, www.pearlwilde.com purchase our products, or engage with our customer service team at servicesupport@pearlwilde.com By visiting our website or using our services, you acknowledge that you have read and understood this Privacy Statement.

1. Information We Collect

Pearlwilde collects information to provide a seamless shopping experience and to improve the quality of our services. The information we collect may include:

• Personal Identification Data: Full name, email address, phone number, billing address, shipping address, and other details necessary for order fulfillment.

• Payment Information: When placing orders, payment details such as credit card numbers, billing data, and transaction histories may be processed securely by trusted third-party payment providers. Pearlwilde does not store full credit card details.

• Browsing Data: IP addresses, browser types, device identifiers, and access times are collected through cookies and analytical tools to optimize website performance.

• Account Information: If you create an account on pearlwilde.com we store login credentials, preferences, and order histories.

• Customer Communication: Records of communications with customer service, inquiries sent to servicesupport@pearlwilde.com and participation in surveys, promotions, or contests.

2. How We Use Your Information

Pearlwilde uses collected data for several key purposes:

• Order Fulfillment: To process, confirm, and ship your purchases.

• Customer Support: To address inquiries, manage returns and exchanges, and resolve issues.

• Marketing Communications: To send updates on new arrivals, promotional offers, newsletters, and brand-related content. Customers can opt out at any time.

• Improving Services: To enhance user experience through website optimization, personalized recommendations, and understanding customer preferences.

• Legal Compliance: To fulfill obligations under applicable laws, tax requirements, fraud prevention, and dispute resolution.

3. Cookies and Tracking Technologies

Pearlwilde employs cookies and related technologies to improve website navigation and tailor shopping experiences. Cookies may include:

• Essential Cookies: Required for basic website functionality such as cart management.

• Performance Cookies: Collect anonymous analytics to improve website speed and performance.

• Targeting Cookies: Used for personalized advertising and retargeting campaigns.
  Users can control or disable cookies via browser settings, although some features of the website may be impacted.

4. Sharing of Information

Pearlwilde respects your right to privacy and does not sell or rent personal data. However, we may share information in specific situations:

• Service Providers: With logistics partners, payment gateways, and IT service providers who assist in delivering services.

• Legal Requirements: To comply with legal processes, enforce terms of service, or protect the rights and safety of Pearlwilde and its customers.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of the business transaction.

5. Data Retention and Security

Pearlwilde stores personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with laws, or resolve disputes. We adopt robust security measures, including encryption, secure servers, and restricted employee access to minimize risks of unauthorized disclosure.

6. Your Rights

Customers have the following rights under this Privacy Statement:

• Access: Request access to personal data held by Pearlwilde.

• Correction: Request corrections to inaccurate or incomplete information.

• Erasure: Request deletion of data where legally permissible.

• Restriction: Request restriction of processing under certain conditions.

• Opt-Out: Unsubscribe from marketing communications at any time.

Requests to exercise these rights can be directed to servicesupport@pearlwilde.com

7. Children’s Privacy

Pearlwilde does not knowingly collect or process data from individuals under the age of 16. If we learn that personal data of a minor has been collected inadvertently, it will be deleted promptly.

8. International Data Transfers

As Pearlwilde serves customers worldwide, personal data may be transferred to and processed in jurisdictions outside your country of residence. We ensure such transfers comply with data protection laws through contractual safeguards and secure practices.

9. Updates to This Statement

Pearlwilde reserves the right to revise this Privacy Statement periodically to reflect changes in practices, technologies, or legal requirements. Updated versions will be posted on pearlwilde.com and customers are encouraged to review it regularly.

10. Contact Information

For questions, concerns, or complaints regarding privacy practices, customers may contact us at:
Email: servicesupport@pearlwilde.com